Profile summary

Hi, I work as a virtual assistant to help more small and medium business owners accomplish their tasks smoothly so they can work on what matters most. Here are some of the tasks I can do: o Data Entry (Enter information into Excel or Google Sheets, update customer records, check data for accuracy) o Email Management (Organize Inbox and folders, respond to routine emails) o Calendar & Scheduling (Schedule meetings and appointments, set reminders and follow-ups) o Document & File Organization (Create and format documents, organize files and folders) o Online Research (Find businesses and contacts, gather information from websites, organize research results) o Spreadsheet Management (Organize data, prepare basic reports, track expenses, leads, or projects) o Customer Support (Respond to customer inquiries, Follow up with customers, record customer information)

Key skills

ProfessionalMicrosoft Excel Microsoft Word Microsoft PowerPoint Google Sheets Google Docs Google Drive Gmail Google Calendar LinkedIn Google Search Apollo Snov.io ContactOut

Professional experience

IT OPERATIONS MANAGERJun 2024 - Mar 2026
ERN Publishing ServicesPhilippines
  • Managed daily IT operations, client accounts, and digital systems.
  • Coordinated with clients and management to identify system requirements.
  • Installed and monitored software systems and technical equipment.
  • Prepared reports, billing statements, and business documentation.
  • Created ID designs, marketing materials, banners, and other graphics.
ADMINISTRATIVE SUPPORT & GRAPHIC DESIGNERSep 2017 - May 2024
Digiprintz Technologies Printing & ServicesPhilippines
  • Prepared and organized company documents, reports, and records.
  • Perfromed data entry and maintained accurate digital records.
  • Coordinated documentation requirements between different teams.
  • Managed digital files and maintained organized documentation.
  • Execute administrative and operational tasks to support daily business workflows.
  • Created business documents, forms, presentations, and marketing materials.
DATA ENTRY & IT SUPPORTJul 2012 - Apr 2015
Northern Luzon Golden Rabbit & Realty Corp.Philippines
  • Created social media graphics, banners, flyers, IDs, and marketing materials.
  • Designed visual content based on client requirements.
  • Created branding materials and layouts.
  • Used Adobe Photoshop for graphic design projects.
Virtual Assistant CertificationJun 2026 - Jun 2026
The VA Bar Academy

Education

Bachelor of Science, information Technology with 28 units in Secondary Education (TLE)Jun 2008 - May 2012
Northeastern College
  • Santiago City
  • Philippines